Contents

• Monographs and edited volumes
• Journal articles
• Book chapters
• Conference publications
• White papers
• Working papers

Monographs and Edited Volumes

• Giaglis G.M. and Zwass V. Proceedings of the Ninth International Conference on Mobile Business / Ninth Global Mobility Roundtable. IEEE Conference Publishing Services, Athens, Greece, 2010.

• Ilioudi M., Karaiskos D.C., and Lazakidou A. Pervasive Healthcare Services and Technologies for Memory Loss Diseases Support. IGI Global, 2010.

• G.M. Giaglis. Introduction to Computer Science (in Greek). Giourdas Publications, 2009.

• G.M. Giaglis. Simulation and Application in Management Science (in Greek). Giourdas Publications, 2009.

• D.C. Karaiskos and Kourouthanassis P.E. Determinants of user acceptance for RFID ticketing systems. IDEA, 2008.

• P.E. Kourouthanassis and G.M. Giaglis. Pervasive Information Systems. M.E. Sharpe, (part of the Advances in Management Information Systems series), Zwass, V. (Editor-in-Chief), 2008.

• Kouadri Mostefaoui S, Maamar Z., and Giaglis G.M. Advances in Uniquitous Computing: Future Paradigms and Directions. Idea Group Publishing, 2008.

• Giaglis G.M., Moustefaoui S., and Maamar Z. Proceedings of the Fourth International Workshop on Ubiquitous Computing. -, Madeira, Portugal, 2007.

• V.S. Zeimpekis, G.M. Giaglis, C.D. Tarantilis, and I. Minis. Dynamic Fleet Management: Concepts, Systems, Algorithms, and Case Studies. Springer, Berlin, 2007.

• G.M. Giaglis, S. Moustefaoui, and Z. Maamar. Proceedings of the Fourth International Workshop on Ubiquitous Computing. University of Cyprus, 2006. Paphos, Cyprus, 23-24 May.

• P.E. Kourouthanassis and G.M. Giaglis. Pervasive Information Systems. M.E. Sharpe, 2006. part of the Advances in Management Information Systems series, Zwass, V. (Editor-in-Chief).

• V. Zeimpekis, G.M. Giaglis, C.D. Tarantilis, and I. Minis. Dynamic Fleet Management: Concepts, Systems, Algorithms, and Case Studies. Springer, Berlin, 2006.

• G.M. Giaglis. Mobile Business. Butterworth-Heinemann, 2005.

• G.M. Giaglis. Mobile and Wireless Business: Technologies, Applications, and Case Studies (in Greek). Sideris Publications, 2004.

• G.M. Giaglis, H. Werthner, V. Tschammer, and K.A. Froeschl, editors. Proceedings of the Second International Conference on Mobile Business. Austrian Computer Society, 2003.

• G. Roussos, A. Gershman, and P. Kourouthanassis, editors. Ubiquitous Commerce. Springer-Verlag Heidelberg, 2003.

• F. Foster, G.M. Giaglis, and J. Howells. Managing Information and Operations: Distance Learning Material for the Brunel MBA. Brunel University, 2000.

• G.M. Giaglis, Z. Irani, and V. Hlupic. Managing Information and Operations. Brunel University, 2000.

Journal Articles

• Efpraxia D Zamani, George M Giaglis, and Athanasia Pouloudi. Gravitating to" the new shiny thing": Meaning, emotions, and tablets. Technology and Society Magazine, IEEE, 32(2):74–80, 2013.

• Drossos D. and Fouskas K. Factors affecting people's attitudes toward mobile advertising services. International Journal of Mobile Communication, 2010.

• Drosos D., Fouskas K., Kokkinaki F., and Papakyriakopoulos D. Advertising on the internet: Perspectives from advertising agencies and marketing managers. International Journal of Internet Marketing and Advertising (IJIM&A), 2010.

• Karaiskos D.C., Drossos D., Tsiaousis A.S., Giaglis G.M., and Fouskas K. Data services usage intention via mobile networks. Behaviour & Information Technology, 2010.

• Bouwman H., Carlsson C., Giaglis G.M., Molina F.J., and Walden P. Factors affecting the adoption of advanced mobile data services: Comparing the dutch, finnish and greek markets. International Journal of Mobile Communications, 2010.

• Vlachos P., Giaglis G.M., Vrehopoulos A., and I. Lee. Perceived electronic service quality: Results from a cross-national study in mobile internet services. International Journal of Human Computer Interaction, 2010.

• Kourouthanassis P.E., Giaglis G.M., and Karaiskos D.C. Delineating 'pervasiveness' in pervasive information systems: A taxonomical framework and design implications. Journal of Information Technology, 2010.

• Nanou T., Lekakos G., and Fouskas K. The effects of recommendations' presentation on persuasion and satisfaction in a movie recommender system. ACM Multimedia Systems Journal, 2010.

• Drossos D. and Giaglis G. Reviewing mobile marketing research to date: Towards ubiquitous marketing. Handbook of Research on Mobile Marketing Management, 2009.

• Dimitris Drossos, Dimitris Karaiskos, Alexandros S. Tsiaousis, and George M. Giaglis. Affective and social determinants of mobile data services adoption. Behaviour and Information Technology, 2009.

• Alexandros S. Tsiaousis and George M. Giaglis. Mobile website usability: The influence of environmental distractions. Journal of Computer - Mediated Communication, 2009.

• Alexandros S. Tsiaousis, George M. Giaglis, and Dimitris Karaiskos. The impact of context of use on mobile web users: An experimental study. Information Systems Frontiers, 2009.

• M. Bina, D.C. Karaiskos, and G.M. Giaglis. Insights on the drivers and inhibitors of mobile data services uptake. International Journal of Mobile Communications, 6(3):1910–1921, 2008.

• P.E. Kourouthanassis, G. M. Giaglis, and A. Vrehopoulos. Enhancing the user experience with pervasive information systems: The case of pervasive retail. International Journal of Information Management, 27(5):319–335, 2008.

• M. Bina and G.M. Giaglis. Perceived value, usage patterns, and user experiences with mobile data services: a cross-cultural study. Electronic Markets, 17(4):241–252, 2007.

• D. Drossos, G. M. Giaglis, G. Lekakos, F. Kokkinaki, and M. Stavraki. Determinants of effective sms advertising: An experimental study. Journal of Interactive Advertising, 7(2), 2007.

• D. Drossos, G.M. Giaglis, G. Lekakos, F. Kokkinaki, and M Stavraki. Determinants of effective sms advertising: An experimental study. Journal of Interactive Advertising, 7(2), 2007.

• P. Kourouthanassis, G. M. Giaglis, and A. Vrehopoulos. Enhancing the user experience with pervasive information systems: The case of pervasive retail. International Journal of Information Management, 2007. Forthcoming.

• G. Lekakos and G.M. Giaglis. A hybrid approach for improving predictive accuracy of collaborative filtering algorithms. User Modeling and User- Adapted Interaction, 17(1-2):5–40, 2007.

• G. Lekakos and G.M. Giaglis. A hybrid approach for improving the predictive accuracy of collaborative filtering algorithms. User Modeling and User Adapted Interaction, 2007.

• A.G. Pateli and G.M. Giaglis. Governance contingencies for strategic technology alliances: A case in mobile business. International Journal of Technology Management, 40(4):310–329, 2007.

• V. Zeimpekis, G.M. Giaglis, A. Tatarakis, and I Minis. Towards a dynamic real-time vehicle management system for urban distribution. International Journal of Integrated Supply Management, 3(3):228–243, 2007.

• V. Zeimpekis, A. Tatarakis, G.M. Giaglis, and I. Minis. Towards a dynamic real-time vehicle management system for urban distribution. International Journal of Integrated Supply Chain Management, 2007. Forthcoming.

• G.M. Giaglis. Mobile business research: Recent advances and future prospects. Business Process Management Journal, 12(3):261–264, 2006.

• G. Lekakos and G.M. Giaglis. Improving the prediction accuracy of recommendation algorithms: Approaches anchored on human factors. Interacting with Computers, 18(3), 2006.

• A.G. Pateli and G.M. Giaglis. Governance contingencies for strategic technology alliances: A case in mobile business. International Journal of Technology Management, 2006. Forthcoming.

• Adamantia D. Pateli, George M. Giaglis, and Diomidis D. Spinellis. Wireless value-added services in exhibition shows. International Journal of Mobile Communications, 4(2):193–209, 2006.

• P. Vlachos, A. Vrechopoulos, and A. Pateli. Drawing emerging business models for the mobile music industry. International Journal of Electronic Markets, 16(2):154–168, 2006.

• V. Zeimpekis and G.M. Giaglis. Urban dynamic real-time distribution services: Insights from smes. Journal of Enterprise Information Management, 19(4):367–388, 2006.

• V. Zeimpekis and G.M. Giaglis. Urban dynamic real-time distribution services: Insights from smes. Journal of Enterprise Information Systems, 19(4):367–388, 2006.

• M. Bina and G.M. Giaglis. Emerging issues in researching community-based wlans. Journal of Computer Information Systems, 46(1):9–16, 2005.

• Drossos D. and Giaglis G. Factors that influence the effectiveness of mobile advertising: The case of sms. Lecture Notes in Computer Science, 2005.

• K. Fouskas, G.M. Giaglis, S. Karnouskos, P. Kourouthanassis, A. Pitsillides, and M. Stylianou. A roadmap for research in mobile business. International Journal of Mobile Communications, 3(4):350–373, 2005.

• G.M. Giaglis. Critical success factors and business models for mobile and wireless applications. International Journal of Management and Decision Making, 6(1):1–4, 2005.

• G.M. Giaglis, V. Hlupic, G.J. de Vreede, and A. Verbraeck. Sychronous design of business processes and information systems using dynamic process modelling. Business Process Management Journal, 11(6):488–500, 2005.

• Fouskas K. and D. Drosos. The role of industry perceptions in competitive responses. Industrial Management and Data Systems, 2005.

• A.G Pateli and G.M. Giaglis. Technology innovation-induced business model change: A contingency approach. Journal of Organizational Change Management, 18(2):167–183, 2005.

• G.M. Giaglis, I. Minis, A. Tatarakis, and V. Zeimpekis. Minimizing logistics risk through real-time vehicle routing and mobile technologies: research to-date and future trends. International Journal of Physical Distribution and Logistics Management - Special Issue on Risk and Uncertainty in Logistics, 39(4):749–764, 2004.

• P. Kourouthanassis. Can technology make shopping fun? ECR Journal, 3(2):37–44, 2004.

• G. Lekakos and G.M. Giaglis. A lifestyle-based approach for delivering personalised advertisements in digital interactive television. Journal of Computer Mediated Communications, 9(2), 2004.

• A.G. Pateli and G.M. Giaglis. A research framework for analysing business models. European Journal of Information Systems, 13(4):302–314, 2004.

• G.M. Giaglis, V. Zeimpekis, and G. Lekakos. A taxonomy of indoor and outdoor positioning techniques for mobile location services. ACM SIGECOM Exchanges, 3(4):19–27, 2003.

• P. Kavassalis, N. Spyropoulou, D. Drossos, V. Mitrokostas, G. Gikas, and A. Hatzistamatiou. Mobile permission marketing - framing the market inquiry. International Journal of Electronic Commerce, 8(1):55, 2003.

• G. Roussos and P. Kourouthanassis. Developing consumer-friendly pervasive retail systems. IEEE Pervasive Computing, 2(2):32–39, 2003.

• G. Roussos, P. Kourouthanassis, and T. Moussouri. Appliance design for mobile commerce and retailtainment. Personal and Ubiquitous Computing, 7(3-4):203–209, 2003.

• G.M Giagis, S. Klein, and R.M O Keefe. The role of intermediaries in electronic marketplaces: Developing a contingency model. Information Systems Journal, pages 231–246, 2002.

• G.M. Giaglis, D.A. Papakiriakopoulos, and G.J. Doukidis. An analytical framework and a development method for inter-organisational business process modelling. International Journal of Simulation, 2(2):5–15, 2002.

• Z. Irani, V. Hlupic, and G.M Giaglis. Business process re-engineering: an analysis perspective. International Journal of Flexible Manufacturing Systems, 14(1):5–10, 2002.

• G.M. Giaglis. A taxonomy of business process modelling and information systems modelling techniques. International Journal of Flexible Manufacturing Systems, 13(2):209–228, 2001.

• Z. Irani, V. Hlupic, and G.M. Giaglis. Business process re-engineering: a modelling perspective. International Journal of Flexible Manufacturing Systems, 13(2):99–104, 2001.

• Z. Irani, V. Hlupic, and G.M. Giaglis. Business process re-engineering: a design perspective. International Journal of Flexible Manufacturing Systems, 12(4):247–252, 2000.

• G.M. Giaglis. On the integrated design and evaluation of business processes and information systems. Communications of the AIS, 2(5), 1999.

• G.M. Giaglis, N.A. Mylonopoulos, and G.I. Doukidis. The issue methodology for quantifying benefits from information systems. Logistics Information Management, 12(1-2):50–62, 1999.

• G.M. Giaglis, R.J. Paul, and G.I. Doukidis. Assessing the impact of electronic commerce on business performance: A simulation experiment. Electronic Markets, 9(1-2):25–31, 1999.

• G.M. Giaglis, R.J. Paul, and G.I. Doukidis. Dynamic modeling to assess the business value of electronic commerce. International Journal of Electronic Commerce, 3(3):35–51, 1999.

• G.M. Giaglis, R.J. Paul, and V. Hlupic. Integrating simulation in organisational design studies. International Journal of Information Management, 19(3):219–236, 1999.

• G.M. Giaglis, R.J. Paul, and R.M. O Keefe. Discrete simulation for business engineering. Computers and Industrial Engineering, 37(1-2):199–202, 1999.

• G.M. Giaglis, R.J. Paul, and R.M. O Keefe. Research note: Integrating business and network simulation models for it investment evaluation. Logistics Information Management, 12(1-2):108–117, 1999.

• R.J. Paul, G.M. Giaglis, and V. Hlupic. Simulation of business processes. American Behavioral Scientist, 42(10):1551–1576, 1999.

• G.M. Giaglis, R.J. Paul, and G.I. Doukidis. Simulation for intra- and inter-organisational business process modelling. Informatica, 21(4):613–620, 1997.

Book Chapters

• P.E. Kourouthanassis and G.M. Giaglis. The design challenge of pervasive information systems. In P.E. Kourouthanassis and G. M. Giaglis, editors, Pervasive Information Systems, pages 29–85. M. E. Sharpe Inc., 2008.

• P.E. Kourouthanassis and G.M. Giaglis. Towards pervasiveness: Four eras of information systems development. In P.E. Kourouthanassis and G. M. Giaglis, editors, Pervasive Information Systems, pages 3–25. M. E. Sharpe Inc., 2008.

• G.M. Giaglis and P. Kourouthanassis. Towards pervasiveness: Four eras of information systems development. In P. Kourouthanassis and G. M. Giaglis, editors, Pervasive Information Systems. Under the Advances in Management Information Systems Series. M. E. Sharpe Inc., 2007.

• A. Pateli and G.M Giaglis. An interdisciplinary research framework to investigate electronic business models. In A.J. Salazar and S. Sawyer, editors, Handbook of Information Technology in Organizations and Electronic Markets. World Scientific, Hackensack, NJ., 2007.

• V. Zeimpekis, P. Kourouthanassis, and G.M Giaglis. Mobile and wireless positioning technologies. In P. Bellavista, editor, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems. EOLSS Publishers, Oxford ,UK, 2007.

• G.M. Giaglis and V. Hlupic. Information systems evaluation in business process reengineering projects. In R.J. Paul, editor, Living Information Systems. Springer-Verlag, 2006.

• P. Kourouthanassis and G. Roussos. The design of pervasive retail experiences. In G. Roussos, editor, Ubiquitous and Pervasive Commerce: New Frontiers for Electronic Business. pringer-Verlag, 2006.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. Dynamic incident handling through real-time fleet management: The case of diakinisis sa. In V. Zeimpekis, G.M Giaglis, C.D. Tarantilis, and I. Minis, editors, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems. Springer-Verlag, 2006.

• V. Zeimpekis, P. Kourouthanassis, and G.M. Giaglis. Mobile and wireless positioning technologies. In P. Bellavista, editor, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems. EOLSS Publishers, 2006.

• Samiotis K., Papargyris A., Poulymenakou A., Zaharias P., and G.M. Giaglis. Knowledge processes embedded in task structures: Design of a technical and organizational solution. In G. Kouzelis, M. Pournari, M. Stoppler, and V. Tselfes, editors, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems, pages 113–124. Peter Lang, Frakfurt am Main, 2005.

• P. Kourouthanassis and G.M. Giaglis. Shopping in the 21st century: Embedding technology in the retail arena. In G.J. Doukidis and A.P. Vrehopoulos, editors, Consumer Driven Electronic Transformation: Applying New Technologies to Enthuse Consumers and Transform the Supply Chain, pages 227–240. Springer, Berlin, 2005.

• P. Kourouthanassis and G.M. Giaglis. Shopping in the 21st century: Embedding technology in the retail arena. In G.J Doukidis and A. Vrechopoulos, editors, Consumer-Driven Electronic Transformation: Apply New Technologies to Enthuse Consumers, pages 227–240. Springer-Verlag, 2005.

• G. Lekakos and G.M. Giaglis. Personalization of advertisements in the digital tv context. In S. Chen and S. Magoulas, editors, Adaptable and Adaptive Hypermedia Systems, pages 264–283. Idea Group Publishing, 2005.

• K. Pramataris, G. Doukidis, and P. Kourouthanassis. Towards smarter supply and demand chain collaboration practices enabled by rfid technology. In G.J Doukidis and A. Vrechopoulos, editors, Consumer-Driven Electronic Transformation: Apply New Technologies to Enthuse Consumers, pages 242–256. Springer-Verlag, 2005.

• V. Zeimpekis and G.M. Giaglis. A dynamic real-time vehicle routing system for adressing distribution operations. In G.J Doukidis and A. Vrechopoulos, editors, Consumer-Driven Electronic Transformation: Apply New Technologies to Enthuse Consumers, pages 23–38. Springer-Verlag, 2005.

• V. Zeimpekis and G.M. Giaglis. A dynamic real-time vehicle routing system for distribution operations. In G.J. Doukidis and A.P. Vrehopoulos, editors, Consumer Driven Electronic Transformation: Applying New Technologies to Enthuse Consumers and Transform the Supply Chain, pages 23–38. Springer, Berlin, 2005.

• G.M. Giaglis. Mobile location services. In E. Khosrow-Pour, editor, Encyclopedia of Information Science and Technology, pages 1973–1977. Idea Group Publishing, 2004.

• K. Pramataris, G. Doukidis, and P. Kourouthanassis. Towards smarter supply and demand chain collaboration practices enabled by rfid technology. In P. Vervest, E. Van Heck, K. Preiss, and L.F. Pau, editors, Smart Business Networks, pages 197–208. Springer-Verlag, 2004.

• G.M. Giaglis. Directions and trends in knowledge management research: Results from an empirical analysis of european projects. In V. Hlupic, editor, Knowledge and Business Process Management, pages 1–15. Idea Group Publishing, 2003.

• L. Eatock, A. Serrano, G.M. Giaglis, and R.J. Paul. Evaluating information technology lessons from integrating business process simulation with computer network simulation. In P. Henderson, editor, Systems Engineering for Business Process Change: New Directions, pages 150–159. Springer, 2002.

• G.M. Giaglis, P. Kourouthanassis, and A. Tsamakos. Towards a classification framework for mobile location services. In B.E. Mennecke and T.J. Strader, editors, Mobile Commerce: Technology, Theory, and Applications, pages 67–85. Idea Group Publishing, 2002.

• J. Eatock, G.M. Giaglis, R.J. Paul, and A. Serrano. The implications of information technology infrastructure capabilities for business process change success. In P. Henderson, editor, Systems Engineering for Business Process Change, pages 127–137. Springer, 2000.

• G.M. Giaglis, K.M Manikas, B. Pergioudakis, and P. Miliotis. Dss for the evaluation of national it infrastructure investments: A study of cable television in greece. In S.H. Zanakis, G.I. Doukidis, and C. Zopounidis, editors, Decision Making: Recent Developments and Worldwide Applications, pages 397–412. Kluwer Academic Publishers, 2000.

• G.M. Giaglis. Transformation of static process models into dynamic simulations: Issues and considerations. In B. Scholz-Reiter, H.D. Stahlmann, and A. Nethe, editors, Process Modelling, pages 161–176. Springer-Verlag, 1999.

• K. Pramataris, G.I. Doukidis, G.M. Giaglis, and J. Raptakis. The euromedies edi prototype system. In N. Pallikarakis, N. Anselmann, and A. Pernice, editors, Information Exchange for Medical Devices, pages 62–68. IOS Press, 1999.

• G.M. Giaglis and R.J. Paul. It's time to engineer re-engineering: Investigating the potential of simulation modelling in business process redesign. In B. Scholz-Reiter and E. Stickel, editors, Business Process Modelling, pages 313–332. Springer-Verlag, 1996.

Conference Publications

• Efpraxia D Zamani, George M Giaglis, and Athanasia Pouloudi. Tactile experiences: User interpretations and meaning with tablets. In System Sciences (HICSS), 2014 47th Hawaii International Conference on, pages 3337–3346. IEEE, 2014.

• Drosos D. and Fouskas K. Product involvement dimensionality and its effect on intentions to purchase. In 9th International Conference on Mobile Business, June 13-15 2010.

• Drossos D. and Fouskas K. Mobile advertising: Product involvement and its effect on intentions to purchase. In Proceedings of the th International Conference on Mobile Business and the 9th Global Mobility Roundtable (ICMB/GMR 2010), June 13-15 2010.

• Alexandros S. Tsiaousis and George M. Giaglis. An empirical assessment of environmental factors that influence the usability of a mobile website. In 9th International Conference on Mobile Business, June 13-15 2010.

• Drossos D. and Fouskas K. Advertising on the internet: Perspectives from advertising agencies and advertisers. In Proceedings of the 4th Mediterranean Conference on Information Systems (MCIS), 25-27 September 2009.

• Karaiskos D.C., Kourouthanassis P., and Giaglis G.M. Towards a validated construct for information systems pervasiveness: An exploratory assessment. In Proceedings of the 22nd Bled eConference, June 14-17 2009.

• Karaiskos D.C., Kourouthanassis P., Lantzouni P., Giaglis G.M., and Georgiadis C.K. Understanding the adoption of mobile data services: Differences among mobile portal and mobile internet users. In In the Proceedings of the 8th International Conference on Mobile Business (ICMB), June 28-29 2009.

• D.Drosos and K. Fouskas. Advertising on the internet: perspectives from advertising agencies and advertisers. In Proceedings of the 4th Mediterranean Conference on Information Systems, September 25-27 2009.

• Giaglis G.M., Kourouthanassis P.E., and Lantzouni P. Mediated versus direct access to mobile data services: Adoption patterns in greece. In Proceedings of the 8th Global Mobility Roundtable, November 2009.

• V.Koutsiouris, A.Kasimati, V. Mihos, and Z.Tzirekaki. Innovative emerging market in web .based virtual environments- research analysis and study. In Proceedings of 6th Student Research Conference of the Department of Managements Science and Technology, May 2009.

• Tsiaousis A. and Giaglis G.M. Evaluating the effects of the environmental context-of-use on mobile website usability. In Proceedings of the 7th International Conference on Mobile Business, July 8-9 2008.

• Karaiskos D.C., Drosos D., Tsiaousis A.S., and Giaglis G.M. Cognitive and affective antecedents of mobile data services usage intention. In Proceedings of the 12th Pan-Hellenic Conference on Informatics (PCI), August 28-30 2008.

• Kourouthanassis P., Giaglis G.M., and Karaiskos D.C. Delineating the degree of .pervasiveness. in pervasive information systems: An assessment framework and design implications. In Proceedings of the 12th Pan-Hellenic Conference on Informatics (PCI), August 28-30 2008.

• Alexandros S. Tsiaousis and George M. Giaglis. An empirical analysis on the effects of the environmental context-of-use on mobile website usability. In Proceedings of the 5th Student Conference on Management Science and Technology, March 17 2008.

• M. Bina, D.C. Karaiskos, and G.M. Giaglis. Investigating factors affecting actual usage patterns of mobile data services. In Proceedings of the 2007 Los Angeles Global Mobility Roundtable, June 1-2 2007.

• M. Bina, D.C. Karaiskos, and G.M. Giaglis. Motives and barriers affecting the use of mobile data services. In Proceedings of the 6th International Conference on Mobile Business, July 9-11 2007.

• D. Drossos, G.M. Giaglis, and G. Lekakos. An empirical assesment of factors that influence the effectiveness of sms advertising. In Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS), January 3-6 2007.

• D.C Karaiskos, P.E. Kourouthanassis, and G.M. Giaglis. User acceptance of pervasive information systems: Evaluating an rfid ticketing system. In Proceedings of the 15th European Conference on Information Systems (ECIS), June 7-9 2007.

• E. Lawrence, M. Bina, G. Culjak, and T. El-Kiki. Wireless communities: Public assets for 21st century society. In Proceedings of the 4th International Conference on Information Technology: New Generations, April 2-4 2007.

• K. Pramatari, L. Kioses, and K. Fouskas. Adoption of electronic supply chain collaboration services: the effect of collaboration climate and the role of perceptions of e-marketplace participation impact. In Proceedings of the 4th Mediterranean Conference on Information Systems, September 25-27 2007.

• A.T. Tsiaousis and G.M. Giaglis. Mobile usability evaluation: Studying ad hoc mobile context. In International Conference on Mobile Technology, Applications and Systems (MOBILITY CONFERENCE 2007), September 12-14 2007.

• Zeimpekis V., Giaglis G.M., and Minis I. Development and evaluation of an intelligent fleet management system for city logistics. In Proceedings of the 41st Hawaii International Conference on System Sciences (HICSS), January 7-10 2007.

• M. Bina and G.M. Giaglis. A motivation and effort model for members of wireless communities. In Proceedings of the 14th European Conference on Information Systems (ECIS), June 12-14 2006.

• M. Bina and G.M. Giaglis. Unwired collective action: Motivations of wireless community participants. In Proceedings of the 5th International Conference on Mobile Business (ICMB), June 26-27 2006.

• D. Drosos, A. Vrechopoulos, and I. Ferles. Predicting the 'click-through rate' performance of banner advertisements on the web. In European Marketing Academy Conference., May 24-26 2006.

• D. Drossos and G.M. Giaglis. Mobile advertising effectiveness: an exploratory study. In Proceedings of the 5th International Conference on Mobile Business (ICMB), June 26-27 2006.

• Kontogianni E., Lafka T., Mallios N., Priftis E., and Drossos D. Electronic advertising in greece: Factors that influence banners click through rateelectronic advertising in greece: Factors that influence banners click through rate. In 3rd Student Conference on Management Science and Technology, May 10 2006.

• P.E. Kourouthanassis and G.M. Giaglis. A design theory for pervasive information systems. In Proceedings of the International Workshop on Ubiquitous Computing during ICEIS2006, May, 23-27 2006.

• A.G. Pateli and G.M. Giaglis. Governance options for strategic alliances in value webs. In Proceedings of the 39th International Conference on Systems Sciences (HICSS), January 4-7 2006.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. Dynamic incident handling in urban freight distributions. In Proceedings of the 3rd International Workshop on Freight Transportation and Logistics (ODYSSEUS 2006), May 23-26 2006.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. Dynamic vehicle dispatching with time-dependent travel times in urban settings. In Proceedings of the 21st European Conference on Operational Research (EURO XXI), July 2-5 2006.

• M. Bina and G.M. Giaglis. Exploring early usage patterns of mobile data services. In Proceedings of the 4th International Conference on Mobile Business, July 11-13 2005.

• Drossos D. and Giaglis G. Measuring mobile advertising effectiveness. In Proceedings of the 2nd Student Conference on Management Science and Technology, May 18 2005.

• D. Drossos and G.M Giaglis. Factors that influence the effectiveness of mobile advertising: The case of sms. In Proceedings of the 10th Panhellenic Conference on Informatics, November 11-13 2005.

• D. Drossos, G. Marias, and D. Gouscos. M-gov: A proposed architecture for mobile government transactions. In Proceedings of the 1st Euro Conference on Mobile Government, July 10-12 2005.

• Adamantia G. Pateli, George M. Giaglis, and Diomidis D. Spinellis. Trial evaluation of wireless info-communication and indoor location-based services in exhibition shows. In Panagiotis Bozanis and Elias N. Houstis, editors, Advances in Informatics: 10th Panhellenic Conference on Informatics, PCI 2005, pages 199–210. Springer-Verlag, November 2005. Lecture Notes in Computer Science 3746.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. A dynamic real-time fleet management system for incident handling in city logistics. In Proceedings of the 61st IEEE Vehicular Technology Conference, May 30th-June 1st 2005.

• V. Zeimpekis, K. Mamassis, T Damianidis, and A. Mavros. A real-time vehicle management system for urban distributions based on time-dependent information. In Proceedings of the 3rd International Workshop in Supply Chain Management and Information Systems (SCMIS 2005), July 6-8 2005.

• V. Zeimpekis, K. Mamassis, G.M. Giaglis, I. Minis, and A. Mavros. Real-time fleet management for urban freight distributions. In Proceedings of the 9th National Congress on Logistics (Logistics 2005), November 25 2005.

• D. Drossos and G.M. Giaglis. Towards a classification framework of factors influencing mobile messaging advertising effectiveness. In Proceedings of the 3rd International Conference on Mobile Business, July 11-12 2004.

• D. Drossos, M. Bina, K. Manikas, T. Manolatos, and G.M. Giaglis. Wlans in athletics: An empirical investigation into user perceptions and system architecture critical components. In Proceedings of the 1st International Conference on Econometrics of Sports, September 10th 2004.

• D. Drossos, E. Tzitzi, and G.M. Giaglis. Mobile youth: a socio-cultural perspective. In Proceedings of the 1st Student Conference on Management Science and Technology, March 17 2004.

• G.M. Giaglis and M. Bina. Framing a research agenda for ad hoc community-based wireless local area networks. In Proceedings of the 3rd International Conference on Mobile Business, July 11-12 2004.

• P. Kourouthanassis, V. Zeimpekis, and G.M. Giaglis. Providing supply chain with intelligence: Current status and future trends of rfid technology acceptance in the greek market. In Proceedings of the 8th National Congress on Logistics, Logistics 2004, November 26-27 2004.

• Ada Pateli, Diomidis Spinellis, and Giorgos Giaglis. Wireless info-communication and navigation services in exhibition shows. In Mel Horwitch, editor, Third International Conference on Mobile Business (ICMB): mBusiness 2004, July 2004.

• K. Pramatari, G.J. Doukidis, and P. Kourouthanassis. Towards smarter supply and demand-chain collaboration practices enabled by rfid technology. In Proceedings of the Smart Business Networks Scientific Workshop, May 26-28 2004.

• Angeliki Tsilira, Adamantia Pateli, Erast Athanasiadis, and Diomidis Spinellis. Targeted messages in indoor mobile environment: A software-oriented approach. In M. H. Hamza, editor, Proceedings of the IASTED International Conference on Software Engineering, pages 734–739. IASTED, ACTA Press, February 2004.

• P. Vlachos, A. Vrechopoulos, and G.M. Giaglis. Exploring facets of perceived service quality in mobile internet services (mobis): A structural equation approach. In EURO XX 20th European Conference on Operational Research: OR and the Management of Electronic Services, July 4-7 2004.

• P. Vlachos, A. Vrechopoulos, and G.M. Giaglis. Mobile internet services usage patterns: Evidence from the emerging hellenic market. In EURO XX 20th European Conference on Operational Research: OR and the Management of Electronic Services, July 4-7 2004.

• V. Zeimpekis and G.M. Giaglis. Mobile real-time services for city logistics: An empirical investigation into user perception and requirements. In Proceedings of the 3rd International Conference on Mobile Business, July 11-12 2004.

• V. Zeimpekis and G.M. Giaglis. The use of wireless systems for real-time vehicle re-routing. In Proceedings of the 1st Student Conference on Management Science and Technology, March 17 2004.

• V. Zeimpekis, G.M. Giaglis, and A. Tatarakis. A systemic approach to real-time vehicle rerouting for urban distributions. In Proceedings of the 20th European Conference on Operation Research, 2004.

• G.M. Giaglis, I. Minis, A. Tatarakis, and V. Zeimpekis. Real-time decision support systems in urban distributions: Opportunities afforded by mobile and wireless technologies. In 3rd International ECR Research Symposium, 2003.

• E.A. Gryazin, J.O. Tuominen, and P. Kourouthanassis. Distributed information systems development for consumer market. In The scientific and technical conference: Methods and means of information processing, October 2003.

• P. Kourouthanassis and G. Roussos. Developing the user experience in ubiquitous commerce. In International Conference of Ubiquitous Computing, pages 20–23, 2003.

• A. Pateli and G.M Giaglis. A framework for understanding and analysing e-business models. In 16th Bled Electronic Commerce Conference - eTransformation, June 2003.

• A. Pateli and G.M Giaglis. A methodology for business model evolution: Application in the mobile exhibition industry. In G.M. Giaglis, H. Werthner, V. Tchammer, and K.A Froeschl, editors, Second International Conference on Mobile Business (ICMB), pages 87–102, June 2003.

• E. Rodina, V. Zeimpekis, and K. Fouskas. Remote workforce business process integration through real-time mobile communications. In G.M. Giaglis, H. Werthner, V. Tchammer, and K.A Froeschl, editors, Second International Conference on Mobile Business (ICMB), June 2003 2003.

• E. Rodina, V. Zeimpekis, and K. Fouskas. Remote workforce business process integration through real-time mobile communications. In G.M. Giaglis, H. Werthner, V. Tchammer, and K.A Froeschl, editors, Second International Conference on Mobile Business (ICMB), June 2003.

• G. Roussos, P. Kourouthanassis, and T. Moussouri. Appliance design for mobile commerce and retailtainment. In First Appliances Design Conference, pages 99–102, 2003.

• George Roussos, Panos Kourouthanasis, Diomidis Spinellis, Eugene Gryazin, Mike Pryzbliski, George Kalpogiannis, and George Giaglis. Systems architecture for pervasive retail. In ACM Symposium on Applied Computing, pages 631–636, New York, March 2003. ACM, ACM Press.

• K. Vassilopoulou, X. Ziouvelou, A. Pateli, and N. Pouloudi. Examining e-business models: Applying a holistic approach in the mobile environment. In New Paradigms in Organizations, Markets and Society. Proceedings of the 11th European Conference on Information systems (ECIS), June 2003.

• G. Dafoulas, A. Pateli, and M. Turega. Business-to-employee cooperation support through online job interviews. In WBC '02, 2nd International Workshop on Web Based Collaboration, in conjunction with DEXA '02, 13th International Conference on Database and Expert Systems Applications, September 2002.

• K. Fouskas, A. Pateli, D. Spinellis, and H. Virola. Applying contextual inquiry for capturing end-users behaviour requirements for mobile exhibition services. In 1st International Conference on Mobile Business, July 2002.

• G.M. Giaglis. European research on knowledge and information management: Current status and future prospects. In 2nd International Conference on Systems Thinking in Managemnt, pages 19–25, April 2002.

• G.M. Giaglis. On the present and future of european research on knowledge and information management. In 24th International Conference on Information Technology, June 2002.

• G.M. Giaglis. Towards a predictive model for electronic marketplaces intermediation opportunities. In 3rd World Congress on the Management of Electronic Commerce, January 2002.

• G.M. Giaglis, P. Kourouthanassis, and G.J Doukidis. Intelligent tagging and automatic home replenishment schemes: The mygrocer innovative business and technology framework. In International Conference on New Technologies and Strategies to Enhance Packaging Supply Chains, January 2002.

• G.M. Giaglis, A. Pateli, K. Fouskas, P. Kourouthanassis, and A. Tsamakos. On the potential use of mobile positioning technologies in indoor environments. In 15th International Conference on Electronic Commerce, pages 413–429, June 2002.

• P. Kavassalis, N. Spyropoulou, D. Drossos, V. Mitrokostas, G. Gikas, and A. Hatzistamatiou. Mobile permission marketing - framing the market inquiry. In 13th International Telecommunications Society's (ITS) European Regional Conference, September 2002.

• Panos Kourouthanasis, Diomidis Spinellis, Giorgos Roussos, and Giorgos Giaglis. Intelligent cokes and diapers: MyGrocer ubiquitous computing environment. In First International Mobile Business Conference, pages 150–172, July 2002.

• P. Kourouthanassis, G.M. Giaglis, and G.J Doukidis. Improving the retail grocery supply chain through mobile shopping of electronically referenced products. In 15th International Conference on Electronic Commerce, pages 263–278, June 2002.

• P. Kourouthanassis, G. Roussos, and G.M. Giaglis. Intelligent cokes and diapers: Mygrocer ubiquitous computing environment. In 1st International Conference on Mobile Business, July 2002.

• G. Lekakos and G.M. Giaglis. Delivering personalised advertisements in digital television: A methodology and empirical evaluation. In 2nd Workshop on Personalization in Future Television, pages 119–129, May 2002.

• I. Mathes, A. Pateli, A. Tsamakos, and D. Spinellis. Context aware services in an exhibition environment-the mexpress approach. In Challenges and Achievements in E-business and E-work: Proceedings of the E-business and E-work Conference, pages 685–692, October 2002.

• Ada Pateli, Giorgos Giaglis, and Diomidis Spinellis. Indoor application environments and location-based services. In Proceedings of Workshop on Location-based Services for Accelerating the European-wide Deployment of Services for the Mobile User and Worker. The LOBSTER IST Cluster, October 2002.

• G. Roussos, L. Koukara, P. Kourouthanassis, G.M. Giaglis, J. Tuominen, O. Seppala, and J. Frissaer. A case study in pervasive retail. In 2nd ACM International Workshop on Mobile Commerce, pages 90–95, September 2002.

• A. Tsamakos, P. Kourouthanassis, and G.M. Giaglis. Auctioning tourisn products over mobile devices. In 1st International Conference on Mobile Commerce, July 2002.

• A. Vrechopoulos, I. Constantiou, N. Mylonopoulos, and I. Sideris. Critical success factors for accelerating mobile commerce diffusion in europe. In C. Loebbecke, R.T. Wigand, J. Gricar, A. Pucihar, and G. Lenart, editors, Proceedings of the '15th Bled E-commerce Conference, e-Reality: Constructing the e-Economy'., June 17-19 2002.

• A. Vrechopoulos, I. Constantiou, and I. Sideris. Strategic marketing planning for mobile commerce diffusion and consumer adoption. In Proceedings of the First International Conference on Mobile Business: Evolution Scenarios for Emerging Mobile Commerce Services - M-BUSINESS 2002., July 8-9 2002. prepared in CD - Folder 9.4 - by Mobicom IST project and ELTRUN - The eBusiness Center of the Athens University of Economics and Business.

• V. Zeimpekis and G.M Giaglis. Investigation and assessment of mobile commerce as a supply chain management facilitator. In 6th National Congress on Logistics, 2002.

• V. Zeimpekis, R. Alvarez, R. Tafazzoli, and B.G. Evans. Impact of constellation design on doppler rate based mt positionins for s-umts. In AIAA International Communication Satellite Systems Conference, 2002.

• P. Kourouthanassis, L. Koukara, C. Lazaris, and K. Thiveos. Last-mile supply chain management: Mygrocer innovative business and technology framework. In 17th International Logistics Congress on Logistics from A to U: Strategies and Applications, pages 264–273, 2001.

• G. Lekakos, P. Kourouthanassis, and J. Tuominen. Redesigning the traditional retail value chain: Mygrocer innovative business and technology framework. In eBusiness & eWorks Conference, 2001.

• G. Rousos, P. Kourouthanasis, G. Lekakos, and G.J. Doukidis. Challenges for automatic home supply replenishment in e-retailing. In e-Commerce Frontiers 2001, - 2001.

• D.L. Amoroso, G.M. Giaglis, and Z. Irani. Evaluating and measuring the effectiveness of information systems: Chair's introduction to the minitrack. In 33rd Hawaiian International Conference on Systems Sciences, January 2000.

• V.V. Bosilj, Giaglis G.M., and V. Hlupic. Idef diagrams and petri nets for business process modelling: Suitability, efficacy, and complementary use. In Proceedings of the International Conference on Enterprise Information Systems, pages 242–247, 2000.

• M. Lycett and G.M. Giaglis. Component information systems: Toward a framework for evaluation. In 33rd Hawaiian International Conference on Systems Sciences, January 2000.

• J. Eatock, Giaglis G.M., and R.J. Paul. Motivation for integrating computer network simulation with business process simulation. In Proceedings of the 4th UKAIS Conference, pages 407–415, April 1999.

• J. Eatock, A. Serrano, Giaglis G.M., and R.J. Paul. A case study on integrating business and network simulation for business process redesign. In Proceedings of UKSIM'99: Conference of the United Kingdom Simulation Society, pages 114–118, April 1999.

• Giaglis G.M. Integrated simulation of business processes and information systems. In Proceedings of UKSIM'99: Conference of the United Kingdom Simulation Society, pages 119–125, April 1999.

• Giaglis G.M. Modelling the impact of information systems in business process simulation models. In Proceedings of the 1999 Advanced Simulation Technologies Conference (Industrial and Business Simulation Symposium), pages 172–177, April 1999.

• Giaglis G.M., S. Klein, and R.M. O Keefe. Disintermediation, reintermediation, or cybermediation? the future of intermediaries in electronic marketplaces. In Proceedings of the 12th International Bled Conference on Electronic Commerce, pages 398–407, June 1999.

• Giaglis G.M., Manikas K.M., V.Z. Pergioudakis, Doukidis G.I., P. Miliotis, and E. Pattakos. Holistic decision support systems for investment evaluation: Integrating financial, commercial, technical and strategic perspectives. In Proceedings of the 5th International Conference of the Decision Sciences Institute, pages 235–237, July 1999.

• Giaglis G.M., R.J. Paul, and R.M. O Keefe. Combining business and network simulation models for it investment evaluation. In Proceedings of the 32nd Hawaiian International Conference on System Sciences, January 1999.

• Giaglis G.M., R.J. Paul, and A. Serrano. Reconciliation of business and systems modelling via discrete event simulation. In Proceedings of the 1999 Winter Simulation Conference, pages 1403–1409, December 1999.

• A. Serrano, Giaglis G.M., and R.J. Paul. Technical issues related to integrating modelling of business processes. In Proceedings of the 4th UKAIS Conference, pages 429–437, April 1999.

• Giaglis G.M. and G.J. Doukidis. Bpr in support of electronic commerce: A case study. In Proceedings of the 9th International Conference on Database and Expert Systems Applications, pages 655–660, August 1998.

• Giaglis G.M. and R.J. Paul. The evaluation of investments in electronic commerce. In Proceedings of the 4th Americas Conference on Information Systems, pages 299–302, August 1998.

• Giaglis G.M., R.J. Paul, and G.J. Doukidis. Dynamic modelling to assess the business value of electronic commerce. In Proceedings of the 11th International Bled Electronic Commerce Conference, vol. 1: Research, pages 57–73, June 1998.

• R.J. Paul, V. Hlupic, and Giaglis G.M. Simulation modelling of business processes. In Proceedings of the 3rd UKAIS Conference, pages 311–320, April 1998.

• Giaglis G.M. Modelling electronic data interchange through simulation: An industry-wide perspective. In Proceedings of the 8th European Simulation Symposium, pages 199–203, October 1996.

• Giaglis G.M., R.J. Paul, and G.J. Doukidis. Simulation for intra- and inter-organisational business process modelling. In Proceedings of the 1996 Winter Simulation Conference, pages 613–620, December 1996.

• M.G. Themistokleous, J. Pappas, G.J. Doukidis, and G.M. Giaglis. Electronic commerce and oracle: Implementation of the edifact structure on an rdbms. In Proceedings of the Europe, Middle East and Africa Oracle User Group Conference, April 1996.

• N. Mylonopoulos, G. Doukidis, and G.M. Giaglis. Assessing the expected benefits of electronic data interchange through simulation modelling techniques. In Doukidis, G., Galliers R., Jelassi T., Krcmar H., and Land F., editors, Proceedings of the 3rd European Conference on Information Systems, pages 931–943, June 1995.

• N. Mylonopoulos, G. Doukidis, and G.M. Giaglis. Information systems investment evaluation through simulation: the case of edi. In Glarke R., Gricar J., and Navak J., editors, Conference Proceedings of the 8th International EDI-IOS Conference, pages 12–26, June 1995.

White Papers

• Pitsillides, Valeri, Fouskas, and Giaglis. mbusiness application and services research challenges. Technical report, Athens University of Economics and Business Research Centre, 2003.

• Fouskas K. and Pateli A. Mobile in exchibition provision of electronic support services: Actor requirements framework & realistic application scenarios. Technical report, Athens University of Economics and Business Research Centre, 2002.

• Fouskas K. and J. Syros P. Feasibility study of mobile ticketing in greece. Technical report, Athens University of Economics and Business Research Centre, 2002.

• Nikolaos A. Mylonopoulos, Ioannis Sideris, Kostas Fouskas, and Ada Pateli. Emerging market dynamics in the mobile services industry. Technical Report WHP-2002-001, the Members of the MobiCom Consortium, 2002.

• Ada Pateli. A domain area report on business models. Technical Report WHP-2002-002, ELTRUN, 2002.

• Kirchinger T., Dusener M., and Fouskas K. Analysis of consumer behavior on m-commerce services. Technical report, Athens University of Economics and Business Research Centre, 2002.

Working Papers

• P. Kourouthanasis, A. Vrechopoulos, and G.M. Giaglis. Enhancing users experience through pervasive information systems: The case of pervasive retailing. International Journal of Information Management, 2006.

• P. Vlachos, I. Lee, A. Vrechopoulos, and G.M. Giaglis. Investigating the dimensionality of the electronic perceived service quality construct in internet services via handheld devices: a structural equation analysis approach. Information & Management, 2006.

• M. Bina and G.M. Giaglis. A game theoretic approach to community wlans research. WP 2004-008, Eltrun Working Paper Series, 2004.

• D. Drosos and G.M. Giaglis. Factors influencing mobile messaging advertising effectiveness. WP 2004-009, Eltrun Working Paper Series, 2004.

• K. Vassilopoulou, A. Pateli, and A. Pouloudi. Examining e-business models: Applying a holistic approach in the mobile environment. WP 2003-006, Eltrun Working Paper Series, 2003.