Contents

• Monographs and edited volumes
• Journal articles
• Book chapters
• Conference publications
• White papers
• Working papers

Monographs and Edited Volumes

• Giaglis G.M. and Zwass V. Proceedings of the Ninth International Conference on Mobile Business / Ninth Global Mobility Roundtable. IEEE Conference Publishing Services, Athens, Greece, 2010.

• G.M. Giaglis. Introduction to Computer Science (in Greek). Giourdas Publications, 2009.

• G.M. Giaglis. Simulation and Application in Management Science (in Greek). Giourdas Publications, 2009.

• P.E. Kourouthanassis and G.M. Giaglis. Pervasive Information Systems. M.E. Sharpe, (part of the Advances in Management Information Systems series), Zwass, V. (Editor-in-Chief), 2008.

• Kouadri Mostefaoui S, Maamar Z., and Giaglis G.M. Advances in Uniquitous Computing: Future Paradigms and Directions. Idea Group Publishing, 2008.

• Giaglis G.M., Moustefaoui S., and Maamar Z. Proceedings of the Fourth International Workshop on Ubiquitous Computing. -, Madeira, Portugal, 2007.

• V.S. Zeimpekis, G.M. Giaglis, C.D. Tarantilis, and I. Minis. Dynamic Fleet Management: Concepts, Systems, Algorithms, and Case Studies. Springer, Berlin, 2007.

• G.M. Giaglis, S. Moustefaoui, and Z. Maamar. Proceedings of the Fourth International Workshop on Ubiquitous Computing. University of Cyprus, 2006. Paphos, Cyprus, 23-24 May.

• P.E. Kourouthanassis and G.M. Giaglis. Pervasive Information Systems. M.E. Sharpe, 2006. part of the Advances in Management Information Systems series, Zwass, V. (Editor-in-Chief).

• V. Zeimpekis, G.M. Giaglis, C.D. Tarantilis, and I. Minis. Dynamic Fleet Management: Concepts, Systems, Algorithms, and Case Studies. Springer, Berlin, 2006.

• G.M. Giaglis. Mobile Business. Butterworth-Heinemann, 2005.

• G.M. Giaglis. Mobile and Wireless Business: Technologies, Applications, and Case Studies (in Greek). Sideris Publications, 2004.

• G.M. Giaglis, H. Werthner, V. Tschammer, and K.A. Froeschl, editors. Proceedings of the Second International Conference on Mobile Business. Austrian Computer Society, 2003.

• F. Foster, G.M. Giaglis, and J. Howells. Managing Information and Operations: Distance Learning Material for the Brunel MBA. Brunel University, 2000.

• G.M. Giaglis, Z. Irani, and V. Hlupic. Managing Information and Operations. Brunel University, 2000.

Journal Articles

• Efpraxia D Zamani, George M Giaglis, and Athanasia Pouloudi. Gravitating to" the new shiny thing": Meaning, emotions, and tablets. Technology and Society Magazine, IEEE, 32(2):74–80, 2013.

• Karaiskos D.C., Drossos D., Tsiaousis A.S., Giaglis G.M., and Fouskas K. Data services usage intention via mobile networks. Behaviour & Information Technology, 2010.

• Bouwman H., Carlsson C., Giaglis G.M., Molina F.J., and Walden P. Factors affecting the adoption of advanced mobile data services: Comparing the dutch, finnish and greek markets. International Journal of Mobile Communications, 2010.

• Vlachos P., Giaglis G.M., Vrehopoulos A., and I. Lee. Perceived electronic service quality: Results from a cross-national study in mobile internet services. International Journal of Human Computer Interaction, 2010.

• Kourouthanassis P.E., Giaglis G.M., and Karaiskos D.C. Delineating 'pervasiveness' in pervasive information systems: A taxonomical framework and design implications. Journal of Information Technology, 2010.

• Drossos D. and Giaglis G. Reviewing mobile marketing research to date: Towards ubiquitous marketing. Handbook of Research on Mobile Marketing Management, 2009.

• Dimitris Drossos, Dimitris Karaiskos, Alexandros S. Tsiaousis, and George M. Giaglis. Affective and social determinants of mobile data services adoption. Behaviour and Information Technology, 2009.

• Alexandros S. Tsiaousis and George M. Giaglis. Mobile website usability: The influence of environmental distractions. Journal of Computer - Mediated Communication, 2009.

• Alexandros S. Tsiaousis, George M. Giaglis, and Dimitris Karaiskos. The impact of context of use on mobile web users: An experimental study. Information Systems Frontiers, 2009.

• M. Bina, D.C. Karaiskos, and G.M. Giaglis. Insights on the drivers and inhibitors of mobile data services uptake. International Journal of Mobile Communications, 6(3):1910–1921, 2008.

• P.E. Kourouthanassis, G. M. Giaglis, and A. Vrehopoulos. Enhancing the user experience with pervasive information systems: The case of pervasive retail. International Journal of Information Management, 27(5):319–335, 2008.

• M. Bina and G.M. Giaglis. Perceived value, usage patterns, and user experiences with mobile data services: a cross-cultural study. Electronic Markets, 17(4):241–252, 2007.

• D. Drossos, G. M. Giaglis, G. Lekakos, F. Kokkinaki, and M. Stavraki. Determinants of effective sms advertising: An experimental study. Journal of Interactive Advertising, 7(2), 2007.

• D. Drossos, G.M. Giaglis, G. Lekakos, F. Kokkinaki, and M Stavraki. Determinants of effective sms advertising: An experimental study. Journal of Interactive Advertising, 7(2), 2007.

• P. Kourouthanassis, G. M. Giaglis, and A. Vrehopoulos. Enhancing the user experience with pervasive information systems: The case of pervasive retail. International Journal of Information Management, 2007. Forthcoming.

• G. Lekakos and G.M. Giaglis. A hybrid approach for improving predictive accuracy of collaborative filtering algorithms. User Modeling and User- Adapted Interaction, 17(1-2):5–40, 2007.

• G. Lekakos and G.M. Giaglis. A hybrid approach for improving the predictive accuracy of collaborative filtering algorithms. User Modeling and User Adapted Interaction, 2007.

• A.G. Pateli and G.M. Giaglis. Governance contingencies for strategic technology alliances: A case in mobile business. International Journal of Technology Management, 40(4):310–329, 2007.

• V. Zeimpekis, G.M. Giaglis, A. Tatarakis, and I Minis. Towards a dynamic real-time vehicle management system for urban distribution. International Journal of Integrated Supply Management, 3(3):228–243, 2007.

• V. Zeimpekis, A. Tatarakis, G.M. Giaglis, and I. Minis. Towards a dynamic real-time vehicle management system for urban distribution. International Journal of Integrated Supply Chain Management, 2007. Forthcoming.

• G.M. Giaglis. Mobile business research: Recent advances and future prospects. Business Process Management Journal, 12(3):261–264, 2006.

• G. Lekakos and G.M. Giaglis. Improving the prediction accuracy of recommendation algorithms: Approaches anchored on human factors. Interacting with Computers, 18(3), 2006.

• A.G. Pateli and G.M. Giaglis. Governance contingencies for strategic technology alliances: A case in mobile business. International Journal of Technology Management, 2006. Forthcoming.

• Adamantia D. Pateli, George M. Giaglis, and Diomidis D. Spinellis. Wireless value-added services in exhibition shows. International Journal of Mobile Communications, 4(2):193–209, 2006.

• V. Zeimpekis and G.M. Giaglis. Urban dynamic real-time distribution services: Insights from smes. Journal of Enterprise Information Management, 19(4):367–388, 2006.

• V. Zeimpekis and G.M. Giaglis. Urban dynamic real-time distribution services: Insights from smes. Journal of Enterprise Information Systems, 19(4):367–388, 2006.

• M. Bina and G.M. Giaglis. Emerging issues in researching community-based wlans. Journal of Computer Information Systems, 46(1):9–16, 2005.

• Drossos D. and Giaglis G. Factors that influence the effectiveness of mobile advertising: The case of sms. Lecture Notes in Computer Science, 2005.

• K. Fouskas, G.M. Giaglis, S. Karnouskos, P. Kourouthanassis, A. Pitsillides, and M. Stylianou. A roadmap for research in mobile business. International Journal of Mobile Communications, 3(4):350–373, 2005.

• G.M. Giaglis. Critical success factors and business models for mobile and wireless applications. International Journal of Management and Decision Making, 6(1):1–4, 2005.

• G.M. Giaglis, V. Hlupic, G.J. de Vreede, and A. Verbraeck. Sychronous design of business processes and information systems using dynamic process modelling. Business Process Management Journal, 11(6):488–500, 2005.

• A.G Pateli and G.M. Giaglis. Technology innovation-induced business model change: A contingency approach. Journal of Organizational Change Management, 18(2):167–183, 2005.

• G.M. Giaglis, I. Minis, A. Tatarakis, and V. Zeimpekis. Minimizing logistics risk through real-time vehicle routing and mobile technologies: research to-date and future trends. International Journal of Physical Distribution and Logistics Management - Special Issue on Risk and Uncertainty in Logistics, 39(4):749–764, 2004.

• G. Lekakos and G.M. Giaglis. A lifestyle-based approach for delivering personalised advertisements in digital interactive television. Journal of Computer Mediated Communications, 9(2), 2004.

• A.G. Pateli and G.M. Giaglis. A research framework for analysing business models. European Journal of Information Systems, 13(4):302–314, 2004.

• G.M. Giaglis, V. Zeimpekis, and G. Lekakos. A taxonomy of indoor and outdoor positioning techniques for mobile location services. ACM SIGECOM Exchanges, 3(4):19–27, 2003.

• G.M Giagis, S. Klein, and R.M O Keefe. The role of intermediaries in electronic marketplaces: Developing a contingency model. Information Systems Journal, pages 231–246, 2002.

• G.M. Giaglis, D.A. Papakiriakopoulos, and G.J. Doukidis. An analytical framework and a development method for inter-organisational business process modelling. International Journal of Simulation, 2(2):5–15, 2002.

• Z. Irani, V. Hlupic, and G.M Giaglis. Business process re-engineering: an analysis perspective. International Journal of Flexible Manufacturing Systems, 14(1):5–10, 2002.

• G.M. Giaglis. A taxonomy of business process modelling and information systems modelling techniques. International Journal of Flexible Manufacturing Systems, 13(2):209–228, 2001.

• Z. Irani, V. Hlupic, and G.M. Giaglis. Business process re-engineering: a modelling perspective. International Journal of Flexible Manufacturing Systems, 13(2):99–104, 2001.

• Z. Irani, V. Hlupic, and G.M. Giaglis. Business process re-engineering: a design perspective. International Journal of Flexible Manufacturing Systems, 12(4):247–252, 2000.

• G.M. Giaglis. On the integrated design and evaluation of business processes and information systems. Communications of the AIS, 2(5), 1999.

• G.M. Giaglis, N.A. Mylonopoulos, and G.I. Doukidis. The issue methodology for quantifying benefits from information systems. Logistics Information Management, 12(1-2):50–62, 1999.

• G.M. Giaglis, R.J. Paul, and G.I. Doukidis. Assessing the impact of electronic commerce on business performance: A simulation experiment. Electronic Markets, 9(1-2):25–31, 1999.

• G.M. Giaglis, R.J. Paul, and G.I. Doukidis. Dynamic modeling to assess the business value of electronic commerce. International Journal of Electronic Commerce, 3(3):35–51, 1999.

• G.M. Giaglis, R.J. Paul, and V. Hlupic. Integrating simulation in organisational design studies. International Journal of Information Management, 19(3):219–236, 1999.

• G.M. Giaglis, R.J. Paul, and R.M. O Keefe. Discrete simulation for business engineering. Computers and Industrial Engineering, 37(1-2):199–202, 1999.

• G.M. Giaglis, R.J. Paul, and R.M. O Keefe. Research note: Integrating business and network simulation models for it investment evaluation. Logistics Information Management, 12(1-2):108–117, 1999.

• R.J. Paul, G.M. Giaglis, and V. Hlupic. Simulation of business processes. American Behavioral Scientist, 42(10):1551–1576, 1999.

• G.M. Giaglis, R.J. Paul, and G.I. Doukidis. Simulation for intra- and inter-organisational business process modelling. Informatica, 21(4):613–620, 1997.

Book Chapters

• P.E. Kourouthanassis and G.M. Giaglis. The design challenge of pervasive information systems. In P.E. Kourouthanassis and G. M. Giaglis, editors, Pervasive Information Systems, pages 29–85. M. E. Sharpe Inc., 2008.

• P.E. Kourouthanassis and G.M. Giaglis. Towards pervasiveness: Four eras of information systems development. In P.E. Kourouthanassis and G. M. Giaglis, editors, Pervasive Information Systems, pages 3–25. M. E. Sharpe Inc., 2008.

• G.M. Giaglis and P. Kourouthanassis. Towards pervasiveness: Four eras of information systems development. In P. Kourouthanassis and G. M. Giaglis, editors, Pervasive Information Systems. Under the Advances in Management Information Systems Series. M. E. Sharpe Inc., 2007.

• A. Pateli and G.M Giaglis. An interdisciplinary research framework to investigate electronic business models. In A.J. Salazar and S. Sawyer, editors, Handbook of Information Technology in Organizations and Electronic Markets. World Scientific, Hackensack, NJ., 2007.

• V. Zeimpekis, P. Kourouthanassis, and G.M Giaglis. Mobile and wireless positioning technologies. In P. Bellavista, editor, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems. EOLSS Publishers, Oxford ,UK, 2007.

• G.M. Giaglis and V. Hlupic. Information systems evaluation in business process reengineering projects. In R.J. Paul, editor, Living Information Systems. Springer-Verlag, 2006.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. Dynamic incident handling through real-time fleet management: The case of diakinisis sa. In V. Zeimpekis, G.M Giaglis, C.D. Tarantilis, and I. Minis, editors, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems. Springer-Verlag, 2006.

• V. Zeimpekis, P. Kourouthanassis, and G.M. Giaglis. Mobile and wireless positioning technologies. In P. Bellavista, editor, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems. EOLSS Publishers, 2006.

• Samiotis K., Papargyris A., Poulymenakou A., Zaharias P., and G.M. Giaglis. Knowledge processes embedded in task structures: Design of a technical and organizational solution. In G. Kouzelis, M. Pournari, M. Stoppler, and V. Tselfes, editors, Telecommunications Technologies, Systems and Services, Encyclopedia of Life Support Systems, pages 113–124. Peter Lang, Frakfurt am Main, 2005.

• Samiotis K., Papargyris A., Poulymenakou A., Zaharias P., and Giaglis G.M. Knowledge processes embedded in task structures: Design of a technical and organizational solution. In Kouzelis G. Pournari M. Stoppler M. and Tselfes V., editors, Knowledge in the New Technologies, pages 113–124. Peter Lang, Frakfurt am Main, 2005.

• P. Kourouthanassis and G.M. Giaglis. Shopping in the 21st century: Embedding technology in the retail arena. In G.J. Doukidis and A.P. Vrehopoulos, editors, Consumer Driven Electronic Transformation: Applying New Technologies to Enthuse Consumers and Transform the Supply Chain, pages 227–240. Springer, Berlin, 2005.

• P. Kourouthanassis and G.M. Giaglis. Shopping in the 21st century: Embedding technology in the retail arena. In G.J Doukidis and A. Vrechopoulos, editors, Consumer-Driven Electronic Transformation: Apply New Technologies to Enthuse Consumers, pages 227–240. Springer-Verlag, 2005.

• G. Lekakos and G.M. Giaglis. Personalization of advertisements in the digital tv context. In S. Chen and S. Magoulas, editors, Adaptable and Adaptive Hypermedia Systems, pages 264–283. Idea Group Publishing, 2005.

• V. Zeimpekis and G.M. Giaglis. A dynamic real-time vehicle routing system for adressing distribution operations. In G.J Doukidis and A. Vrechopoulos, editors, Consumer-Driven Electronic Transformation: Apply New Technologies to Enthuse Consumers, pages 23–38. Springer-Verlag, 2005.

• V. Zeimpekis and G.M. Giaglis. A dynamic real-time vehicle routing system for distribution operations. In G.J. Doukidis and A.P. Vrehopoulos, editors, Consumer Driven Electronic Transformation: Applying New Technologies to Enthuse Consumers and Transform the Supply Chain, pages 23–38. Springer, Berlin, 2005.

• G.M. Giaglis. Mobile location services. In E. Khosrow-Pour, editor, Encyclopedia of Information Science and Technology, pages 1973–1977. Idea Group Publishing, 2004.

• G.M. Giaglis. Directions and trends in knowledge management research: Results from an empirical analysis of european projects. In V. Hlupic, editor, Knowledge and Business Process Management, pages 1–15. Idea Group Publishing, 2003.

• L. Eatock, A. Serrano, G.M. Giaglis, and R.J. Paul. Evaluating information technology lessons from integrating business process simulation with computer network simulation. In P. Henderson, editor, Systems Engineering for Business Process Change: New Directions, pages 150–159. Springer, 2002.

• G.M. Giaglis, P. Kourouthanassis, and A. Tsamakos. Towards a classification framework for mobile location services. In B.E. Mennecke and T.J. Strader, editors, Mobile Commerce: Technology, Theory, and Applications, pages 67–85. Idea Group Publishing, 2002.

• J. Eatock, G.M. Giaglis, R.J. Paul, and A. Serrano. The implications of information technology infrastructure capabilities for business process change success. In P. Henderson, editor, Systems Engineering for Business Process Change, pages 127–137. Springer, 2000.

• G.M. Giaglis, K.M Manikas, B. Pergioudakis, and P. Miliotis. Dss for the evaluation of national it infrastructure investments: A study of cable television in greece. In S.H. Zanakis, G.I. Doukidis, and C. Zopounidis, editors, Decision Making: Recent Developments and Worldwide Applications, pages 397–412. Kluwer Academic Publishers, 2000.

• G.M. Giaglis. Transformation of static process models into dynamic simulations: Issues and considerations. In B. Scholz-Reiter, H.D. Stahlmann, and A. Nethe, editors, Process Modelling, pages 161–176. Springer-Verlag, 1999.

• K. Pramataris, G.I. Doukidis, G.M. Giaglis, and J. Raptakis. The euromedies edi prototype system. In N. Pallikarakis, N. Anselmann, and A. Pernice, editors, Information Exchange for Medical Devices, pages 62–68. IOS Press, 1999.

• G.M. Giaglis and R.J. Paul. It's time to engineer re-engineering: Investigating the potential of simulation modelling in business process redesign. In B. Scholz-Reiter and E. Stickel, editors, Business Process Modelling, pages 313–332. Springer-Verlag, 1996.

Conference Publications

• Efpraxia D Zamani, George M Giaglis, and Athanasia Pouloudi. Tactile experiences: User interpretations and meaning with tablets. In System Sciences (HICSS), 2014 47th Hawaii International Conference on, pages 3337–3346. IEEE, 2014.

• Alexandros S. Tsiaousis and George M. Giaglis. An empirical assessment of environmental factors that influence the usability of a mobile website. In 9th International Conference on Mobile Business, June 13-15 2010.

• Karaiskos D.C., Kourouthanassis P., and Giaglis G.M. Towards a validated construct for information systems pervasiveness: An exploratory assessment. In Proceedings of the 22nd Bled eConference, June 14-17 2009.

• Karaiskos D.C., Kourouthanassis P., Lantzouni P., Giaglis G.M., and Georgiadis C.K. Understanding the adoption of mobile data services: Differences among mobile portal and mobile internet users. In In the Proceedings of the 8th International Conference on Mobile Business (ICMB), June 28-29 2009.

• Giaglis G.M., Kourouthanassis P.E., and Lantzouni P. Mediated versus direct access to mobile data services: Adoption patterns in greece. In Proceedings of the 8th Global Mobility Roundtable, November 2009.

• Tsiaousis A. and Giaglis G.M. Evaluating the effects of the environmental context-of-use on mobile website usability. In Proceedings of the 7th International Conference on Mobile Business, July 8-9 2008.

• Karaiskos D.C., Drosos D., Tsiaousis A.S., and Giaglis G.M. Cognitive and affective antecedents of mobile data services usage intention. In Proceedings of the 12th Pan-Hellenic Conference on Informatics (PCI), August 28-30 2008.

• Kourouthanassis P., Giaglis G.M., and Karaiskos D.C. Delineating the degree of .pervasiveness. in pervasive information systems: An assessment framework and design implications. In Proceedings of the 12th Pan-Hellenic Conference on Informatics (PCI), August 28-30 2008.

• Alexandros S. Tsiaousis and George M. Giaglis. An empirical analysis on the effects of the environmental context-of-use on mobile website usability. In Proceedings of the 5th Student Conference on Management Science and Technology, March 17 2008.

• M. Bina, D.C. Karaiskos, and G.M. Giaglis. Investigating factors affecting actual usage patterns of mobile data services. In Proceedings of the 2007 Los Angeles Global Mobility Roundtable, June 1-2 2007.

• M. Bina, D.C. Karaiskos, and G.M. Giaglis. Motives and barriers affecting the use of mobile data services. In Proceedings of the 6th International Conference on Mobile Business, July 9-11 2007.

• D. Drossos, G.M. Giaglis, and G. Lekakos. An empirical assesment of factors that influence the effectiveness of sms advertising. In Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS), January 3-6 2007.

• D.C Karaiskos, P.E. Kourouthanassis, and G.M. Giaglis. User acceptance of pervasive information systems: Evaluating an rfid ticketing system. In Proceedings of the 15th European Conference on Information Systems (ECIS), June 7-9 2007.

• A.T. Tsiaousis and G.M. Giaglis. Mobile usability evaluation: Studying ad hoc mobile context. In International Conference on Mobile Technology, Applications and Systems (MOBILITY CONFERENCE 2007), September 12-14 2007.

• Zeimpekis V., Giaglis G.M., and Minis I. Development and evaluation of an intelligent fleet management system for city logistics. In Proceedings of the 41st Hawaii International Conference on System Sciences (HICSS), January 7-10 2007.

• M. Bina and G.M. Giaglis. A motivation and effort model for members of wireless communities. In Proceedings of the 14th European Conference on Information Systems (ECIS), June 12-14 2006.

• M. Bina and G.M. Giaglis. Unwired collective action: Motivations of wireless community participants. In Proceedings of the 5th International Conference on Mobile Business (ICMB), June 26-27 2006.

• D. Drossos and G.M. Giaglis. Mobile advertising effectiveness: an exploratory study. In Proceedings of the 5th International Conference on Mobile Business (ICMB), June 26-27 2006.

• P.E. Kourouthanassis and G.M. Giaglis. A design theory for pervasive information systems. In Proceedings of the International Workshop on Ubiquitous Computing during ICEIS2006, May, 23-27 2006.

• A.G. Pateli and G.M. Giaglis. Governance options for strategic alliances in value webs. In Proceedings of the 39th International Conference on Systems Sciences (HICSS), January 4-7 2006.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. Dynamic incident handling in urban freight distributions. In Proceedings of the 3rd International Workshop on Freight Transportation and Logistics (ODYSSEUS 2006), May 23-26 2006.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. Dynamic vehicle dispatching with time-dependent travel times in urban settings. In Proceedings of the 21st European Conference on Operational Research (EURO XXI), July 2-5 2006.

• M. Bina and G.M. Giaglis. Exploring early usage patterns of mobile data services. In Proceedings of the 4th International Conference on Mobile Business, July 11-13 2005.

• Drossos D. and Giaglis G. Measuring mobile advertising effectiveness. In Proceedings of the 2nd Student Conference on Management Science and Technology, May 18 2005.

• D. Drossos and G.M Giaglis. Factors that influence the effectiveness of mobile advertising: The case of sms. In Proceedings of the 10th Panhellenic Conference on Informatics, November 11-13 2005.

• Adamantia G. Pateli, George M. Giaglis, and Diomidis D. Spinellis. Trial evaluation of wireless info-communication and indoor location-based services in exhibition shows. In Panagiotis Bozanis and Elias N. Houstis, editors, Advances in Informatics: 10th Panhellenic Conference on Informatics, PCI 2005, pages 199–210. Springer-Verlag, November 2005. Lecture Notes in Computer Science 3746.

• V. Zeimpekis, G.M. Giaglis, and I. Minis. A dynamic real-time fleet management system for incident handling in city logistics. In Proceedings of the 61st IEEE Vehicular Technology Conference, May 30th-June 1st 2005.

• V. Zeimpekis, K. Mamassis, G.M. Giaglis, I. Minis, and A. Mavros. Real-time fleet management for urban freight distributions. In Proceedings of the 9th National Congress on Logistics (Logistics 2005), November 25 2005.

• D. Drossos and G.M. Giaglis. Towards a classification framework of factors influencing mobile messaging advertising effectiveness. In Proceedings of the 3rd International Conference on Mobile Business, July 11-12 2004.

• D. Drossos, M. Bina, K. Manikas, T. Manolatos, and G.M. Giaglis. Wlans in athletics: An empirical investigation into user perceptions and system architecture critical components. In Proceedings of the 1st International Conference on Econometrics of Sports, September 10th 2004.

• D. Drossos, E. Tzitzi, and G.M. Giaglis. Mobile youth: a socio-cultural perspective. In Proceedings of the 1st Student Conference on Management Science and Technology, March 17 2004.

• G.M. Giaglis and M. Bina. Framing a research agenda for ad hoc community-based wireless local area networks. In Proceedings of the 3rd International Conference on Mobile Business, July 11-12 2004.

• P. Kourouthanassis, V. Zeimpekis, and G.M. Giaglis. Providing supply chain with intelligence: Current status and future trends of rfid technology acceptance in the greek market. In Proceedings of the 8th National Congress on Logistics, Logistics 2004, November 26-27 2004.

• Ada Pateli, Diomidis Spinellis, and Giorgos Giaglis. Wireless info-communication and navigation services in exhibition shows. In Mel Horwitch, editor, Third International Conference on Mobile Business (ICMB): mBusiness 2004, July 2004.

• P. Vlachos, A. Vrechopoulos, and G.M. Giaglis. Exploring facets of perceived service quality in mobile internet services (mobis): A structural equation approach. In EURO XX 20th European Conference on Operational Research: OR and the Management of Electronic Services, July 4-7 2004.

• P. Vlachos, A. Vrechopoulos, and G.M. Giaglis. Mobile internet services usage patterns: Evidence from the emerging hellenic market. In EURO XX 20th European Conference on Operational Research: OR and the Management of Electronic Services, July 4-7 2004.

• V. Zeimpekis and G.M. Giaglis. Mobile real-time services for city logistics: An empirical investigation into user perception and requirements. In Proceedings of the 3rd International Conference on Mobile Business, July 11-12 2004.

• V. Zeimpekis and G.M. Giaglis. The use of wireless systems for real-time vehicle re-routing. In Proceedings of the 1st Student Conference on Management Science and Technology, March 17 2004.

• V. Zeimpekis, G.M. Giaglis, and A. Tatarakis. A systemic approach to real-time vehicle rerouting for urban distributions. In Proceedings of the 20th European Conference on Operation Research, 2004.

• G.M. Giaglis, I. Minis, A. Tatarakis, and V. Zeimpekis. Real-time decision support systems in urban distributions: Opportunities afforded by mobile and wireless technologies. In 3rd International ECR Research Symposium, 2003.

• A. Pateli and G.M Giaglis. A framework for understanding and analysing e-business models. In 16th Bled Electronic Commerce Conference - eTransformation, June 2003.

• A. Pateli and G.M Giaglis. A methodology for business model evolution: Application in the mobile exhibition industry. In G.M. Giaglis, H. Werthner, V. Tchammer, and K.A Froeschl, editors, Second International Conference on Mobile Business (ICMB), pages 87–102, June 2003.

• George Roussos, Panos Kourouthanasis, Diomidis Spinellis, Eugene Gryazin, Mike Pryzbliski, George Kalpogiannis, and George Giaglis. Systems architecture for pervasive retail. In ACM Symposium on Applied Computing, pages 631–636, New York, March 2003. ACM, ACM Press.

• G.M. Giaglis. European research on knowledge and information management: Current status and future prospects. In 2nd International Conference on Systems Thinking in Managemnt, pages 19–25, April 2002.

• G.M. Giaglis. On the present and future of european research on knowledge and information management. In 24th International Conference on Information Technology, June 2002.

• G.M. Giaglis. Towards a predictive model for electronic marketplaces intermediation opportunities. In 3rd World Congress on the Management of Electronic Commerce, January 2002.

• G.M. Giaglis, P. Kourouthanassis, and G.J Doukidis. Intelligent tagging and automatic home replenishment schemes: The mygrocer innovative business and technology framework. In International Conference on New Technologies and Strategies to Enhance Packaging Supply Chains, January 2002.

• G.M. Giaglis, A. Pateli, K. Fouskas, P. Kourouthanassis, and A. Tsamakos. On the potential use of mobile positioning technologies in indoor environments. In 15th International Conference on Electronic Commerce, pages 413–429, June 2002.

• Panos Kourouthanasis, Diomidis Spinellis, Giorgos Roussos, and Giorgos Giaglis. Intelligent cokes and diapers: MyGrocer ubiquitous computing environment. In First International Mobile Business Conference, pages 150–172, July 2002.

• P. Kourouthanassis, G.M. Giaglis, and G.J Doukidis. Improving the retail grocery supply chain through mobile shopping of electronically referenced products. In 15th International Conference on Electronic Commerce, pages 263–278, June 2002.

• P. Kourouthanassis, G. Roussos, and G.M. Giaglis. Intelligent cokes and diapers: Mygrocer ubiquitous computing environment. In 1st International Conference on Mobile Business, July 2002.

• G. Lekakos and G.M. Giaglis. Delivering personalised advertisements in digital television: A methodology and empirical evaluation. In 2nd Workshop on Personalization in Future Television, pages 119–129, May 2002.

• Ada Pateli, Giorgos Giaglis, and Diomidis Spinellis. Indoor application environments and location-based services. In Proceedings of Workshop on Location-based Services for Accelerating the European-wide Deployment of Services for the Mobile User and Worker. The LOBSTER IST Cluster, October 2002.

• G. Roussos, L. Koukara, P. Kourouthanassis, G.M. Giaglis, J. Tuominen, O. Seppala, and J. Frissaer. A case study in pervasive retail. In 2nd ACM International Workshop on Mobile Commerce, pages 90–95, September 2002.

• A. Tsamakos, P. Kourouthanassis, and G.M. Giaglis. Auctioning tourisn products over mobile devices. In 1st International Conference on Mobile Commerce, July 2002.

• V. Zeimpekis and G.M Giaglis. Investigation and assessment of mobile commerce as a supply chain management facilitator. In 6th National Congress on Logistics, 2002.

• D.L. Amoroso, G.M. Giaglis, and Z. Irani. Evaluating and measuring the effectiveness of information systems: Chair's introduction to the minitrack. In 33rd Hawaiian International Conference on Systems Sciences, January 2000.

• V.V. Bosilj, Giaglis G.M., and V. Hlupic. Idef diagrams and petri nets for business process modelling: Suitability, efficacy, and complementary use. In Proceedings of the International Conference on Enterprise Information Systems, pages 242–247, 2000.

• M. Lycett and G.M. Giaglis. Component information systems: Toward a framework for evaluation. In 33rd Hawaiian International Conference on Systems Sciences, January 2000.

• J. Eatock, Giaglis G.M., and R.J. Paul. Motivation for integrating computer network simulation with business process simulation. In Proceedings of the 4th UKAIS Conference, pages 407–415, April 1999.

• J. Eatock, A. Serrano, Giaglis G.M., and R.J. Paul. A case study on integrating business and network simulation for business process redesign. In Proceedings of UKSIM'99: Conference of the United Kingdom Simulation Society, pages 114–118, April 1999.

• Giaglis G.M. Integrated simulation of business processes and information systems. In Proceedings of UKSIM'99: Conference of the United Kingdom Simulation Society, pages 119–125, April 1999.

• Giaglis G.M. Modelling the impact of information systems in business process simulation models. In Proceedings of the 1999 Advanced Simulation Technologies Conference (Industrial and Business Simulation Symposium), pages 172–177, April 1999.

• Giaglis G.M., S. Klein, and R.M. O Keefe. Disintermediation, reintermediation, or cybermediation? the future of intermediaries in electronic marketplaces. In Proceedings of the 12th International Bled Conference on Electronic Commerce, pages 398–407, June 1999.

• Giaglis G.M., Manikas K.M., V.Z. Pergioudakis, Doukidis G.I., P. Miliotis, and E. Pattakos. Holistic decision support systems for investment evaluation: Integrating financial, commercial, technical and strategic perspectives. In Proceedings of the 5th International Conference of the Decision Sciences Institute, pages 235–237, July 1999.

• Giaglis G.M., R.J. Paul, and R.M. O Keefe. Combining business and network simulation models for it investment evaluation. In Proceedings of the 32nd Hawaiian International Conference on System Sciences, January 1999.

• Giaglis G.M., R.J. Paul, and A. Serrano. Reconciliation of business and systems modelling via discrete event simulation. In Proceedings of the 1999 Winter Simulation Conference, pages 1403–1409, December 1999.

• A. Serrano, Giaglis G.M., and R.J. Paul. Technical issues related to integrating modelling of business processes. In Proceedings of the 4th UKAIS Conference, pages 429–437, April 1999.

• Giaglis G.M. and G.J. Doukidis. Bpr in support of electronic commerce: A case study. In Proceedings of the 9th International Conference on Database and Expert Systems Applications, pages 655–660, August 1998.

• Giaglis G.M. and R.J. Paul. The evaluation of investments in electronic commerce. In Proceedings of the 4th Americas Conference on Information Systems, pages 299–302, August 1998.

• Giaglis G.M., R.J. Paul, and G.J. Doukidis. Dynamic modelling to assess the business value of electronic commerce. In Proceedings of the 11th International Bled Electronic Commerce Conference, vol. 1: Research, pages 57–73, June 1998.

• R.J. Paul, V. Hlupic, and Giaglis G.M. Simulation modelling of business processes. In Proceedings of the 3rd UKAIS Conference, pages 311–320, April 1998.

• Giaglis G.M. Modelling electronic data interchange through simulation: An industry-wide perspective. In Proceedings of the 8th European Simulation Symposium, pages 199–203, October 1996.

• Giaglis G.M., R.J. Paul, and G.J. Doukidis. Simulation for intra- and inter-organisational business process modelling. In Proceedings of the 1996 Winter Simulation Conference, pages 613–620, December 1996.

• M.G. Themistokleous, J. Pappas, G.J. Doukidis, and G.M. Giaglis. Electronic commerce and oracle: Implementation of the edifact structure on an rdbms. In Proceedings of the Europe, Middle East and Africa Oracle User Group Conference, April 1996.

• N. Mylonopoulos, G. Doukidis, and G.M. Giaglis. Assessing the expected benefits of electronic data interchange through simulation modelling techniques. In Doukidis, G., Galliers R., Jelassi T., Krcmar H., and Land F., editors, Proceedings of the 3rd European Conference on Information Systems, pages 931–943, June 1995.

• N. Mylonopoulos, G. Doukidis, and G.M. Giaglis. Information systems investment evaluation through simulation: the case of edi. In Glarke R., Gricar J., and Navak J., editors, Conference Proceedings of the 8th International EDI-IOS Conference, pages 12–26, June 1995.

White Papers

• Pitsillides, Valeri, Fouskas, and Giaglis. mbusiness application and services research challenges. Technical report, Athens University of Economics and Business Research Centre, 2003.

Working Papers

• P. Kourouthanasis, A. Vrechopoulos, and G.M. Giaglis. Enhancing users experience through pervasive information systems: The case of pervasive retailing. International Journal of Information Management, 2006.

• P. Vlachos, I. Lee, A. Vrechopoulos, and G.M. Giaglis. Investigating the dimensionality of the electronic perceived service quality construct in internet services via handheld devices: a structural equation analysis approach. Information & Management, 2006.

• M. Bina and G.M. Giaglis. A game theoretic approach to community wlans research. WP 2004-008, Eltrun Working Paper Series, 2004.

• D. Drosos and G.M. Giaglis. Factors influencing mobile messaging advertising effectiveness. WP 2004-009, Eltrun Working Paper Series, 2004.